FAQs Articles

What If My Customer Enters In The Wrong Email Address or Phone Number? 💡

If an email address or phone number is incorrectly entered, and the order for the gift card is placed, you […]
Tim Rokeby-Thomas   •   March 30, 2022

Can I Set Up Specific Gift Card Values That My Customers Can Choose From? 💡

Yes, within Gift Card Pro’s Configuration settings, you can set up specific values to choose from, as well as offering […]
Tim Rokeby-Thomas   •   January 27, 2022

Can I Upload My Own Gift Card Designs? 💡

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Tim Rokeby-Thomas   •   January 26, 2022

Can I Change the Default Language Inputs? 💡

Changing the default text inputs used by Gift Card Pro can be done using the Language translation tool. For instance, […]
Tim Rokeby-Thomas   •   January 27, 2022

Can My Customer Send Gift Cards In Their Own Timezone? 💡

Yes, absolutely! If you have enabled the ability to send later within your Gift Card form, then your customer’s will […]
Tim Rokeby-Thomas   •   January 27, 2022

For Scheduled Delivery, Do I Have to Remember to Send Out the Gift Card? 💡

No, this is handled in an automated fashion by Gift Card Pro. We keep track of the Gift Cards that […]
Tim Rokeby-Thomas   •   January 27, 2022

Do Gift Cards Ever Expire? 💡

Gift cards can be set to expire after a specific amount of time. By default, gift cards don’t expire because […]
Tim Rokeby-Thomas   •   January 27, 2022

How to Stop Discount Codes Being Applied to Gift Card Purchases 💡

As Gift Cards are products, the simple fix for this is isolating the discount code from being applicable on them.  […]
Tim Rokeby-Thomas   •   June 20, 2022

Is There a Character Counter Limit for the Written Gift Messages? 💡

There is no character counter maximum option currently included within Gift Card Pro. Due to the fact that it will […]
Tim Rokeby-Thomas   •   January 27, 2022

Can I Change the Default Colors that Appear on the Gift Card Form? 💡

Yes, the colors can be changed to reflect your brand from within the Gift Card Pro app dashboard. Go to […]
Tim Rokeby-Thomas   •   January 27, 2022