Why Can’t I See the Videos That My Customers Recorded? 💡
You cannot see the video content that your customers have recorded to send to their recipient due to privacy concerns.
The customer may have recorded a video that is personal in nature, and keeping this 100% private is one of our top priorities.
Not only do you, the merchant, have no access to see this content. We, the development company, who host this content on an ongoing basis, store it in a way that makes it totally inaccessible except by the sender and the recipient.
If you have any further questions or concerns about our privacy measures, please do not hesitate to get in touch with our team here: firstname.lastname@example.org